Product Updates

Version 1.4

Released on February 16th, 2024

IMPROVED We’ve enhanced the platform fee structure to offer users more flexibility. Rather than restricting fees to product-specific within Stripe, users can now select a product and then specify the associated price. This update enables our system to accommodate a wider range of product and price structures within the connected Stripe account, providing users with greater customization options and ensuring a more adaptable experience.

FIXED Resolved an issue where the activity log erroneously triggered an entrant name update even when no changes were made to the name, thereby removing unnecessary strain on the server and ensuring accurate and relevant activity tracking for users.

FIXED We’ve addressed and resolved an issue where user roles could onboard users they were not authorized to. This remediation ensures better security and access control, safeguarding user data and ensuring that only authorized personnel can perform specific actions.

FIXED Resolved an issue where organization accounts had access to unauthorized data within the dashboard page. This resolution significantly improves security and access control measures, thereby protecting user data integrity and ensuring confidentiality.

Version 1.3

Released on February 12th, 2024

FIXED Addressed and resolved an issue where users were unable to edit entrant names on the overview page. This fix grants users greater flexibility and control over their entries, enhancing their ability to manage and customize entrant information.

FIXED Resolved an issue within the fundraiser forms application where the payment element was inadvertently absent within the direct sales (face-to-face) form. This release ensuring users can seamlessly collect donations without any interruptions or missing functionality.

FIXED Resolved an issue where referral URLs were redirecting to the incorrect domain instead of, ensuring users are directed to the intended destination reliably.

FIXED Resolved an issue where multichoice component within the form configurator was not sending False for the lexicon contact.consent.SMS (opting in to SMS) when users did not select the option on the form. This fix ensures users’ preferences are accurately recorded, enhancing transparency and allowing users to control their communication preferences more effectively.

FIXED Addressed and resolved an issue where the automation condition When Entrant won prize amount = 10 failed to trigger email automations. This fix ensures that users and entrants receive timely notifications and engagement opportunities when they meet specific criteria, enhancing their overall experience.

Version 1.2

Released on February 5th, 2024

FIXED Resolved an issue within the fundraiser forms application where users encountered a blank error screen when attempting to log in with incorrect credentials. This update ensures that the app now properly addresses and handles login errors, providing a more user-friendly experience.

IMPROVED Improved VPN reliability through updates to the vpn-gateway, addressing various vulnerabilities and enhancing overall security. This release strengthens the performance and robustness of the VPN, ensuring a more secure and reliable connection when accessing our production environment.

FIXED Resolved the issue where the ACH (direct bank) payment option continued to display in the form payment method options, even when turned off under Stripe payment options. This update ensures that enabling or disabling ACH now accurately reflects in the payment options, providing a more streamlined and accurate user experience.

FIXED Addressed the issue where the body field of text messaging automations failed to expand during text editing. This update ensures that the text body field now properly expands as intended, improving the editing experience for users.

NEW We’ve introduced a new feature requiring users to provide consent for SMS notifications within their profile settings before confirming phone numbers for Two-factor Authentication (2FA) purposes. This ensures smoother communication and better alignment with user preferences for enhanced security.

Version 1.1

Released on February 2nd, 2024

IMPROVED Enhanced automation conditions in this release, providing more flexibility and control in our automation workflows. With the latest update, we can now use the following comparison operators in our automation rules:

  • Equal to (=): Execute actions when a specified condition is met.
  • Less than or equal to (<=): Trigger actions when the value is less than or equal to the defined threshold.
  • Greater than or equal to (>=): Activate actions when the value is greater than or equal to the specified limit.
  • Less than (<): Initiate actions when the value is less than the set parameter.
  • Greater than (>): Fire actions when the value exceeds the defined boundary.

FIXED Addressed and resolved an issue in the activation flow that previously prompted non-fundraiser users to log into the forms application. With this improvement, non-fundraiser users will no longer encounter unnecessary login prompts during the activation process.

FIXED Resolution of an issue where the entrants’ form download option was missing under entrants details. With this update, users can now seamlessly access and utilize the entrants form download option within the entrants details section.

FIXED Addressed and resolved an issue with the fundraiser dashboard badge filter, which was inadvertently pulling data from other users. The updated version ensures that the badge filter now accurately reflects data specific to each user, eliminating any unintended cross-user data retrieval.

Version 1.0

Released on January 23rd, 2024

NEW SMS opt-in logic applied to signup forms and multi-factor authentication.

IMPROVED Enhanced export file reliability with improved uptime. Exported files are now seamlessly delivered to users via their account emails and come with a 7-day expiration period. To access and download the file, users are mandated to log in to their accounts.

NEW Support integration with Stripe payment processor and generate winners using a certified as “truly random” random number generator.

FIXED Addressed and resolved payment errors that users may have encountered during payment form flows when experiencing a slow internet connection. This improvement ensures a smoother and more reliable payment process for our users.

FIXED Identified and resolved organization errors that users may have faced during the onboarding process. This enhancement ensures a more seamless onboarding experience, allowing users to navigate through the process without encountering organization-related errors.

FIXED Addressed an issue where the product ID was incorrectly displayed instead of the product name in the sign-up form. With this correction, users will now see the accurate product name during the sign-up process.